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We have moved to a new specialized warehouse!

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Frequently asked questions

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Shipping information

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We currently offer a limited assortment

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Rewards program

Earn points for different actions, and turn those points into awesome rewards with Mudpuppy's rewards program.

There are many ways to earn points. You can earn points by following us on social media, placing an order, or because it's your birthday. For more information about earning points, click the reward module in the bottom right hand corner.

No! There is not limit, however, there are restrictions on how many points you can claim during the checkout process. For more information about claiming rewards, please click the module in the right hand corner.

There is no expiration date on points earned.

If the person you referred ordered and then cancelled the order, the earned referral credit will be deducted from your account. If we suspect that the referral isn't legit, we reserve the right to cancel referral credits.

Yes if you have enough points to redeem. 500 points will give you $5 off your order over $30 and 1000 points will give you $10 dollars off your order over $50. Learn more about claiming your rewards by clicking the module in the bottom right hand corner.

We cannot add the points to any past orders, but don't worry, the points don't expire and can be used on your next purchase!

Simply click the rewards module in the bottom right hand corner and sign up to be a member. If you are already a member, you are automatically signed up!

If you no longer wish to be a part of the rewards program, send us an email at social@mudpuppy.com and we will have you removed. Any collected points will be forfeited when you leave the program.

If you were already an existing member, we have added 200 points to your account (the amount for signing up for an account). If you have already liked us on FB or IG, you can unlike and redo the earning task to get the points.

Birthday points will not count if it was entered for a date that is in the next 30 days. They will be rewarded the following year on that date.

Terms & Conditions:  Points are ONLY valid on mudpuppy.com. In the event mudpuppy.com is no longer operating, points are null and void. Mudpuppy reserves the right to end the rewards program at any time at which point any outstanding points must be used by an expiration date.