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Frequently asked questions

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Wholesale

If you are a wholesaler or retailer and have questions about an existing account, or wish to open a new account, you're in the right place.

The United States

To set up a new account, please contact our United states distributor Chronicle Books by clicking here and they will be in touch soon.  

For existing accounts, please email order.desk@hbgusa.com, call us at 1.800.759.0190, or fax orders to 1.800.286.9471.

Or request access to Chronicle Book's wholesale portal and they will get you set up to draft orders online. 

We also accept electronic orders via PubNet and PubEasy. 

International

If you're a retailer interested in ordering from outside the U.S., please contact your local distributor. You can find a list of distributors and more information by clicking here.

If you have any questions, please email our distributor Chronicle Books at exportsales@chroniclebooks.com

For the following territories, please contact these distributors directly, do not use the Chronicle Books wholesale portal.

Australia
Bobangles
Catherine Shann
Tel: +03 9553-6111
catherine@bobangles.com.au
bobangles.com.au

Austria, Benelux, France, Germany, Italy, Spain, United Kingdom
Bertoy
Bert Vekemans
Tel: +32 (0) 3-777-05-33
service@bertoy.com
www.bertoy.com

China (PRC)
KETS Group
Yuely Starowicz
yuely77@gmail.com
kets-group.com

New Zealand
Logical Toys
Mark Heyman
mark@logicaltoys.co.nz
logicaltoys.co.nz

Israel
Shin Shin
Shai Buchwald
Tel: 972-52-3894167
bshai.sb@gmail.com

Poland
Solution Baby Care
Michał Lenarczyk
michal@solution-bc.pl
solution-be.pl

Scandinavia
Room2Play ApS
Janet Ring
Tel: +45 70-20-88-56
jr@room2play.dk
room2play.dk

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